At Prime Consulting Group, we believe that great solutions don’t come from templates—they come from partnerships. That’s why we take a hands-on, personalized approach to every Smartsheet engagement.
We Don’t Just Configure—We Collaborate
Rather than operating at arm’s length, our team becomes an extension of yours. From the first conversation, we’re focused on understanding your specific workflows, business objectives, and pain points. That means asking the right questions, listening closely, and co-creating solutions that actually make sense for your team—not just what looks good in a demo.
Built With You, Not Just For You
Our consultants are in the trenches with you—building dashboards live, workshopping Control Center designs, running test scenarios, and refining solutions in real time. This level of interaction ensures every element of your Smartsheet environment is relevant, scalable, and intuitive for end users. We don’t hand over a solution and walk away—we build it with you, so your team feels confident and in control from day one.
Training that Sticks
Because we work side-by-side with your team throughout the project, your users are already familiar with how the system works by the time we’re done. This embedded learning approach leads to higher adoption rates, stronger platform ownership, and fewer support headaches down the road.
Flexible, Not Formulaic
No two organizations are the same—and neither are their solutions. Whether you’re rolling out a complex portfolio management system or need help streamlining intake processes, we adapt our strategy to fit your business, not the other way around. Our hands-on model allows us to pivot quickly, test new ideas, and make adjustments on the fly.
The Result? Long-Term Value
Our goal isn’t just to “get it done”—it’s to set you up for long-term success. By being actively involved throughout the process, we make sure the solution we build with you is sustainable, well-documented, and future-proof.